Privacy Notice

This is the privacy notice of the Delfin Technologies Ltd (Finnish business ID 1514448-8). The purpose of this privacy notice is to explain how we use and handle the personal data collected when e.g., purchasing or renting our products, requesting information, or using our services and website, to follow the General Data Protection Regulation (GDPR) of the European Union. If you have questions, feel free to contact us any time.

 

1 Our Contact Information

Delfin Technologies Ltd (Finnish business ID 1514448-8)

Microkatu 1, 70210 Kuopio, Finland

PO Box 1199, 70211 Kuopio, Finland

info@delfintech.com

 

2 Contents and Definitions

We answer the following questions in this privacy notice

  • What data we collect?
  • How we handle and store your data?
  • What is the purpose for collecting data?
  • What are your data protection rights?
  • How to contact us?

Terms that we are repeatedly using in this privacy notice

  • By “we”, “our” or “us” we are referring to our company Delfin Technologies Ltd.
  • By “you” or “your” we are referring to person or organization operating with us.
  • By “our website” we refer to our website www.delfintech.com.

 

3 Why We Collect Your Data

The purpose for collecting your information is

  • To reply enquiries
  • To provide customer service
  • To sell and market our products and services
  • To create and manage accounts
  • To manage agreements and customer relationships
  • To ship and deliver our products
  • To bill for our products and services

 

4 What Data We Collect

The information collected may include your

  • Name
  • Company name
  • Title
  • Billing and shipping details
  • Email address
  • Phone number
  • Order history
  • Device ownership information

All the collected information is important for managing our business and operations and carrying out our customer orders. We do not collect or store any other personal information than what is important for managing our business and operations.

Our skin research instruments do not store measurement data or personal information and we have no connection or access to measurement data of the instruments possessed by our customers. The DMC software functions on a local computer, thus behind the security of that computer. We have no connection or access to the measurement data stored in the DMC software by our customers.
 

5 How Do We Collect Your Data

We collect the information when you

  • Purchase and/or rent our products
  • Contact us through contact form on our website
  • Contact us via email or by phone or by some other means
  • Do business and/or cooperate with us
  • • Use or view the content on our website via browser’s cookies (standard internet log information and visitor behavior information only, see item 10 “Cookies” for more information)

Sometimes we may also receive your information indirectly for operational reasons through our networks of distributors.
 

6 How We Share Your Data

Being an international company, we share some of your information with our distributors, if needed. Our distributors are important for our operations to be able to provide customer service, sell and market our products, and carry out customer orders abroad. We do not sell or provide your information to third parties except for our own operational and promotional reasons listed in this privacy notice.
 

7 How We Store Your Data

We take data protection seriously and respect the privacy of our customers by taking precautions to securely store your data. We truly understand that data protection and our data protection practices are very important to you. However, we must remind you that even if we take precautions to store your data securely, no internet-based method of transmission or storing information can be guaranteed to be 100 % secure. The data is only accessible to selected people and stored the necessary period for its purpose.
 

8 Your Data Protection Rights

You are entitled to right

  • To request us for a copy of your personal data
  • To request us to correct any inaccurate or incomplete information
  • To request us to erase your personal data
  • To request to restrict us of processing your personal data
  • To object us of processing your personal data
  • To request us to transfer your data to another organization, or directly to you

 

9 Marketing

Occasionally we may send you material about products and services of ours that we think you might like and use your information for the marketing purposes of our own products and services. Your information will only be used to market our own products and services.

You have the right at any time to stop Delfin Technologies from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact info@delfintech.com.
 

10 Cookies

We store cookies, which are text files placed on your computer if you allow the use of cookies on your web browser. Cookies are used to collect standard Internet log information and visitor behavior information. Most browsers allow you to block and delete cookies. However, if you block our cookies, it may affect some functions on our website. The information collected includes IP address, location information, date and time and other information collected while browsing our website. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
 

11 Privacy Policies of Other Websites

On our website you may see links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, we recommend reading their privacy notices.
 

12 Changes to Our Privacy Policy

We keep our privacy policy under regular review by placing updates on this web page. This privacy notice was last updated on 27th April 2021.
 

13 How to Contact Us

If you have any questions or concerns about our privacy policy, the data we may have of you, or you would like to use one of your data protections rights, please contact us.

Email: info@delfintech.com

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